Terms of Sales

ROMIE SU Paris sells its products via its Shopify site accessible 24 hours a day, 7 days a week, except in the event of maintenance operations.

Welcome to romiesu.fr, the “Site”. On this Site, we provide you with information accessible according to the rules and conditions described below. We ask you to carefully read these General Conditions of Use and General Conditions of Sale of the Site romiesu.fr.

The purchase of products offered on romiesu.fr is subject to these general conditions of sale.

Orders placed on the romiesu.fr website are reserved for individuals for their personal needs. The resale of romiesu.fr products purchased on the Site as part of a professional activity is strictly prohibited.

Each time you place an order on the romiesu.fr website, you will be asked to confirm your acceptance of these General Conditions of Sale in force on the date your order is placed.

The customer is defined below as the company or person signing and accepting these conditions of sale. The customer acknowledges having read, at the time of placing the Order, these general conditions of sale and expressly declares to accept them without reservation.


The products offered for sale are those appearing on the romiesu.fr site on the day the Customer consults the site.

While every effort is made to ensure that the color and pattern of ROMIE SU products whose photos are displayed on the romiesu.fr site are faithful to the original products, variations may occur, particularly due to technical limitations in color rendering. on your IT equipment.

Most of the products offered on this site are artisanal creations or vintage pieces, the items may present irregularities in finish, differences in format and/or colors inherent to this type of manufacturing which cannot be considered major defects.

We particularly draw the Customer's attention to the color and shape of the stones and minerals used in the jewelry sold on this site. These may vary from the visual presented on this site.

The seller's liability cannot be called into question, the validity of the order cannot be affected.

For any request for additional information on the products, we invite you to contact our customer service at the following email address: romiesu.paris@gmail.com

ROMIE SU reserves the right to cancel any order from a Customer with whom it is in dispute for a previous order, or if ROMIE SU reasonably considers that this Customer has violated these General Conditions or that he has engaged in fraudulent activity, or for any other legitimate reason.

ROMIE SU reserves the right to check the validity of the payment, before shipping the order, by any means that the seller deems necessary (in particular the request for identity documents, proof of address, etc.).


Our product offers and prices are valid as long as they are visible on the site, while stocks last. Errors or modifications may exceptionally occur, particularly in the case of simultaneous orders for the same product by several customers.

In the event of product unavailability after placing your order, we will inform you by email or by telephone as soon as possible, offering you either to order another item presented on the romiesu.fr site as a replacement, or to cancel your order.

ROMIE SU incurs no liability in the event of out of stock or unavailability of products.

ROMIE SU reserves the right to change the items offered on the romiesu.fr site at any time and without notice.

  1. PRICE

Prices in euros are displayed including all taxes, excluding shipping costs.

Shipping costs are shown inclusive of all taxes.

The romiesu.fr website reserves the right to modify its prices at any time without notice. The products will be invoiced on the basis of the prices in force at the time of order registration.

The products remain the property of romiesu.fr until full payment of the price by the seller. The price is payable in full and in a single payment.


For each product selected on the romiesu.fr website, a summary page will be automatically displayed, including the photo of the item, its colors and references, the quantity chosen, its unit price and the total price of your order.

The Customer must carefully check the accuracy of his selection before confirming his order, as well as the total cost thereof (products ordered, shipping costs, options). Upon confirmation, your order will be sent to ROMIE SU for processing. This validation will constitute the conclusion of the contract.

ROMIE SU will send the Customer, by email, a receipt for their order containing a summary of the information entered on the order form.

The language available to conclude the contract with the romiesu.fr site is French.


For payment of the price of the products and shipping costs, the customer will follow the terms indicated in the order form.

The customer has the option of paying for their purchases by payment card, by PAYPAL or by SHOPIFY payments. Accepted payment cards are: CB, MasterCard®, Visa®, and American Express®.

During payment, PAYPAL or SHOPIFY requests personal information from the customer in order to verify the identity of the card holder and validate the transaction. The customer must transmit his bank card number, depending on the type of card, its expiry date as well as the cryptogram number (3-digit number appearing on the back of the bank card).

The customer guarantees to the seller, when validating his order form, that he is in good standing with the issuer of the payment card.

Financial information will be transferred using an encrypted protocol, to PAYPAL or SHOPIFY, without third parties being able to access it under any circumstances.


Availability :

- Immediate availability of ROMIE SU products is guaranteed if the words “Add to cart” are indicated on the product sales page at the time of purchase.

- Any order placed on the Site will generally be processed and shipped within 72 hours of receipt of payment (excluding weekends and public holidays) unless otherwise indicated by us. An email will be sent to confirm order processing and shipping.

Delivery delay :

The romiesu.fr site delivers throughout mainland France and to a series of countries around the world. The ordered product is delivered to the address appearing on the customer's order form.

The delivery address may differ from the billing address.

Delivery time depends on the delivery address. The delivery times specified below only begin when the order is shipped.

Delivery is made by La Poste (with tracking number).

Delivery delay :

- Metropolitan France: delivery within 2 to 4 working days on average.

- Europe: between 5 and 7 working days on average.

- North America, South Korea, Japan and Australia: between 7 and 10 working days on average.

Despite the care taken in preparing orders, a product may be missing, or an error may have occurred during preparation. If you notice such an error, please report it to us by email at romiesu.paris@gmail.com within a maximum of 48 hours following receipt of the order.


The Customer has a period of 14 (fourteen) days to withdraw from their purchase.

The period of 14 (fourteen) days runs:

- from the day on which the customer or a third party, who is not the carrier, designated by the Customer received the ordered item,

- or, in the case of an order for several items delivered separately, from the day on which the Customer, or a third party who is not the carrier, designated by the Customer received the last item.

- The Customer will simply have to return their order to the address which will be communicated to you, accompanied by a letter explaining the reasons for this return.

Upon receipt of the returned products, Romie Su will reimburse the payments received within 14 (fourteen) working days.

Shipping costs for returns will be the responsibility of the buyer. Thank you for your understanding.

However, we will only accept refunds for products if all of the following conditions are met:

1) The product must not have been worn, worn, modified or damaged

2) The product must be returned in its original packaging accompanied by the purchase invoice

- In the event that the return of the product by the customer is due to an error on the romiesu.fr site such as a missing product in the order or a non-compliant product received or a manufacturing defect of the product, we undertake to reimburse , in addition to the purchase price of the product, the shipping costs incurred by the customer for the delivery of the product.

The customer must report the error by email to romiesu.paris@gmail.com within a maximum of 48 hours following receipt of the order.

No reimbursement can be made for the benefit of the buyer who has not exercised his right of withdrawal under the conditions of this article.


The transmission of information on the site takes place in a secure context using the protocols in force on the Internet.

Payment card numbers are not stored on the site but on the secure PAYPAL or SHOPIFY site.

The romiesu.fr site undertakes not to disclose the information communicated to third parties. These are confidential and will only be used for processing the order.

In accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify and oppose personal data concerning you. To do this, simply send us a request by email to romiesu.paris@gmail.com


All elements (designs, models, illustrations, images, soundtracks, texts, logos, brands, etc.) constituting the romiesu.fr site are the exclusive property of ROMIE SU. You are prohibited from reproducing in whole or in part, by any means whatsoever, from distributing, publishing, transmitting, modifying or selling all or part of the content of the romiesu.fr site, or from creating derivative works from thereof, unless expressly agreed in writing by ROMIE SU.

The ROMIE SU brand and the logo linked to it, displayed on the site romiesu.fr, as well as the domain name romiesu.fr are and will remain the exclusive property of ROMIE SU.


The General Conditions of Sale of the site romiesu.fr are governed by French law.

Consequently, any dispute likely to result from the interpretation or execution of these general conditions of sale and its consequences will be subject to the exclusive jurisdiction of the French courts.